WE WANT TO HELP MAKE YOUR EXPERIENCE THE VERY BEST! FROM SAFETY TO A LOST ITEM, FIND WHAT YOU NEED HERE.
SPROUT SUPPORT
(Info Booth/Lost & Found)
Thurs 8PM - 12AM
FRI-SAT: 1 PM - 12 AM
Located next to the Mystic Merch
SUN: 8 AM - 12 PM
Located at the Main Gates
Lost & Found is at Security Building during their off hours
Note: if you realize you've lost something after the festival, call our office at 715.289.4401
Monday-Friday, 8 AM - 4 PM.
Email: LostAtFest@gmail.com
FRESH WATER
STATIONS
Wisconsin can get really hot and humid during the summer months; we want to make sure all of our fans have easy access to fresh water. Free fresh water stations are located throughout the campgrounds and concert grounds.
MYSTIC MERCH
If merch is on your list, make this one of your first stops. Located near the windmill.
THURS: 8 PM - 12 AM
FRI-SAT: 1 PM - 10 PM
ARTIST MERCH
Located to the right of the main stage.
Thurs 8PM - 1AM
Fri/Sat 1PM - 1AM
THE MARKETBASS
You might find you forgot some essentials. A burger without a bun just doesn't hit the same, and a hotdog is nothing without a splash of ketchup. And let's be real, a warm beer? Total buzzkill. Swing by the Marketbass to refuel and recharge. Stock up on ice, snacks, cold beer, condiments, phone chargers, and more. Need something extra? We've got hot coffee and feminine hygiene products too. Plus, fire rings available for rent. You'll find us between the concert grounds and main gates, ready to keep your festival vibe going strong.
Located in the Cosmic Acres campground, and between the Outer Bass and Deep Bass campgrounds
SOUTH:
WEDNESDAY: 4 PM - 10 PM
THURSDAY: 12 PM - 2 AM
FRIDAY - SATURDAY: 6 AM - 2 AM
SUNDAY: 6 AM - 9 AM
NORTH:
WEDNESDAY: 4 PM - 10 PM
THURSDAY: 12 PM - 2 AM
FRIDAY - SATURDAY: 6 AM - 2 AM
SUNDAY: 6 AM - 9 AM
If you or a friend are feeling ill, dehydrated, or just not quite right, don't hesitate to visit the medical tent located near the windmill.
Your health & safety is our number one concern.Located near the showers
FRI & SAT: 6 AM - 2 AM
SUN: 6 AM - 9 AM
SECURITY
It's important to us that you feel safe. Anonymously text any concerns, anytime to the Tip Hotline: (315-847-3378). OR to report an issue / request help, tell any Ground Control (security) person wearing a neon-yellow shirt OR visit Ground Control Headquarters.
SHOWERS
Open 24 hrs (except during cleaning times). During peak times (usually mornings), lines can be long and hot water limited.
Showers are free. Electrical outlets & mirrors are available.
